Shipping & Wholesale Policy
P R I C I N G & M I N I M U M S
- Please follow MAP where posted.
- Absolutely NO SALES or DISCOUNTED merchandise.
- We do not allow buy in groups to sell our products.
S H I P P I N G P O L I C I E S
- We are NOT responsible for lost or damaged orders if you did not chose "Order Protection Insurance" on your order. No exceptions. This option is offered on every order.
- Orders are fulfilled in the order they are received.
- Turn around times vary by item. Ready to ship items are typically sent out within 1-3 business days, meanwhile graphic Tees can take 7 business days to fulfill, and pre-orders vary but all ETA's will be listed in the description of Pre-Order items on the website.
- Shipping costs are determined by weight and charged upfront. Sometimes Shopify over estimates shipping charges (especially on smaller orders). For this reason, we do refund overages.
- An order may only be shipped to one location.
- If you place multiple orders of the same item, PLEASE leave a "note" on your order with the order # you would like us to combine that order with. We will try our best to combine them (and refund shipping overages) however, we do not guarantee it will be done.
R E T U R N S & D A M A G E D I T E M S
- We do accept returns of damaged items. We will first provide exchanges for damaged/defective items and a refund will be rendered if replacement is not available.
- Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
- Claims for any damaged items must be made within 5 days upon receipt of merchandise. All items returned for credit must be in the original package with all parts included
- Claims for any missing item must be made within 3 days upon receipt of merchandise. We won't be able to open a case for calls or messages received after 3 days upon receipt of merchandise.
- If cancellations of an order or PREORDER are necessary, it must be emailed to: support@blakeleydesigns within 5 business days after placing an order. If not, 20% will be charged for cancellation request.